Privacy Policy

Privacy Policy

Last Updated: 06/18/2024

This Privacy Policy describes how Room Sphere ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our site, use our services, or make a purchase at c33dfe-b0.myshopify.com (the "Site") or otherwise communicate with us (collectively the "Services"). For the purposes of this Privacy Policy, "you" and "your" mean the user of the Services, whether you are a customer, website visitor, or another person from whom we have collected information pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, deliver the Services, comply with any applicable legal obligations, enforce any applicable service terms, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you provide directly through our Services may include:

  • Basic contact details such as your name, address, phone number, email address.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information such as your username, password, security questions.
  • Shopping information, including items you view, place in your cart, or add to your wishlist.
  • Customer service information, including the information you choose to include in communications with us, such as when sending a message through the Services. Some features of the Services require you to provide us with certain information directly about yourself. You may choose not to provide this information, but this may affect your ability to use or access these features.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with the products or services you have requested to execute our agreement with you. When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, Third-Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services to execute our agreement with you, including processing your payments, fulfilling your orders, sending notifications to you regarding your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating any returns and exchanges, and enabling you to post reviews.

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or mail, and showing you advertisements for products or services. This may include using your personal information to tailor the Services and advertisements on our Site and other websites to you.

  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or harmful activities. If you choose to use the Services and create an account, you are responsible for keeping your account details secure. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you suspect that your account has been compromised, please contact us immediately.

  • Communicating with You. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be responsive to you, provide effective services to you, and maintain our business relationship with you.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy statements.
  • When you direct us, request us, or otherwise consent to us disclosing certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate structure, in our legitimate interest to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable service terms, and to protect or defend the Services, our rights, and the rights of our users or others.

We have disclosed the following categories of personal information and sensitive personal information (marked with an *) about users for the purposes set out above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information" in the past 12 months:

Category Categories of Recipients
Identifiers such as basic contact details and certain order and account information Vendors and third parties performing services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
Commercial information such as order details, shopping information, and customer service information Business and marketing partners
Internet or other similar network activity, such as usage data Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to a public area of the Services, that content will be public and accessible to everyone.

We do not control who has access to the information you make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make public or share with others. We encourage you to be cautious when disclosing personal information.

Your Privacy Rights and Choices

Depending on your place of residence, you may have certain rights regarding your personal information. These may include:

  • The right to request access to the personal information we have collected about you and information about how we have used and disclosed it.
  • The right to request that we correct or delete your personal information.
  • The right to request that we restrict or object to our use of your personal information.
  • The right to withdraw the consent you have given us to process your personal information.
  • The right to data portability, or the right to request that we transfer your personal information to another controller in a structured, commonly used, and machine-readable format, if technically feasible.
  • The right not to be subject to automated decision-making, including profiling, which has legal effects on you or similarly significantly affects you.

To make such a request, you can contact us using the contact information below. We will make reasonable efforts to comply with your request to the extent required or permitted by applicable law. We may need to verify your identity before completing your request.

If you choose not to share certain information with us or if you ask us to delete, correct, or restrict how we use your personal information, we may not be able to provide you with the Services you have requested.

Cookies and Online Advertising

Cookies are small pieces of data placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners. We and our partners use cookies and similar technologies to enhance your experience, analyze site usage and deliver personalized advertisements.

Contact

If you have any questions about this Privacy Policy, you can contact us at:

Room Sphere Email: roomsphereinfo@gmail.com